Fence & Deck Connection, Inc.

Outstanding customer service from beginning to end. We are so pleased with the end result. Chris, our sales rep, was so patient with our changes and completely understood what our goal was. Scheduling was right on time and installers were prompt and worked very hard. Do not look anywhere else or bid against, this company stands behind their product and is incredibly professional.

We requested an estimate from F&DC after seeing their high Google rating and impressive review comments. And boy were they spot on. The quality of service, product, and responsiveness was phenomenal. We love our new 4' pressure-treated dog ear wood fence, as does Rosa, our American bulldog. It's a solid fence too, with 2' footers. They even installed 6×6"posts for the gate. We HIGHLY RECOMMEND the Fence & Deck Connection!

Excellent service! We'll continue to use Fence & Deck Connection for our future projects! They've replaced fence twice, and our latest project was replacing our deck; 100% satisfaction every time. The folks are professional, courteous, and timely. Our project was a bit tricky due to code, but the team figured out how to get us the new deck we wanted and adhere to local codes. Our newest hobby is bird watching from our deck in the morning, sipping coffee. Thank you, Fence & Deck!

Lovely fence but communication through the entire process was very frustrating. David King was our sales guy. I was initially excited because I’d read good things about him but I almost left this company because of him. He was scatterbrained, forgot information about our account/plans, would blow up my phone and email when he needed something but then not reply when I reached out. He also sent canned emails that had nothing to do with our account or where we were in the process that made no sense. Toward the end of the project, I received an email from the scheduling office about how they already scheduled the county inspection before the work was complete and when I replied asking to hold the inspection she never responded or acknowledged me. I had to reach out to our installation manager, Francisco, so that he could get the fence finished so the county could come out. I can only assume he was not advised that he needed to come back out to fix something as the installation guys finished the fence in the dark. He was great to work with and I don’t have any complaints about him. Throughout the overall entire process, I felt like I had to chase down information or get updates - we went over a month without hearing anything from them. Final thought: for what we are paying the work is lovely but communication was very frustrating and I wish I had considered other companies first.

The speed and quality at which our new deck was built still astounds me to this day, it makes our outdoor space so much more livable and we are using it daily! Everyone comments on how great it looks, it has added so much value to our home, so truly was the best investment. I would highly recommend Fence and Deck to anyone that needs anything done and I'll be sure to talk to them again when we need our fence replaced. Thank you!